Select a topic:

Choose from one of the topics below to browse other articles

Articles & Information.

There are emails missing from my list

Last updated by Roshan Jonah on October 05, 2016 19:46

We often have customers who compare the valid and invalid list we provide them with. There is nothing wrong with that. Infact, we encourage you to do that. They often come back to us with this question. 

Why are some of the emails missing when I add up the invalid and valid emails together?

Our answer to this question tends to stay the same. Here are some reasons why emails are missing from the list or you find that what you uploaded doesn't match up with what you received. 

  1. Duplicate emails
  2. Invalidly Formatted Emails
  3. Syntax Errors in Emails

We are glad you were inquisitive on clarifying such doubts. If you are still confused about something, please let our support team know.